Dialing engine

Scale outbound dials
without growing the team

Concurrent calling, smart retries, answering-machine detection, calling windows, and number rotation — so large lists finish on schedule.

Concurrent calling

More dials in parallel
same team size

Run many outbound calls at once on a campaign. Set concurrency once — the engine fills available lines until the list is finished.

  • Dial many contacts at once per campaign
  • Clear large lists in hours instead of weeks
  • Raise or lower concurrency without rewriting flows
  • See live lines fill as the queue drains
Team collaborating in a modern office

Retry with backoff

Missed once
still in the queue

No-answer, busy, and failed calls retry on your schedule. Set max attempts and wait between tries — retries respect calling windows.

  • Retry no-answer, busy, and failed calls automatically
  • Set max attempts and backoff between tries
  • Keep every retry inside calling windows
  • Finish the list instead of stopping after one dial
Person planning work on a desk

Answering Machine Detection

Know who answered
before the pitch

Detect a human, voicemail, or IVR within seconds — then leave a message or continue the call accordingly.

  • Tell human, voicemail, and IVR apart in seconds
  • Leave the right message when nobody answers
  • Avoid long pauses and scripts that never land
  • Spend connected minutes on real people
Studio microphone on a dark desk

Calling window enforcement

Right hours
every timezone

Set allowed hours and days per campaign in each contact’s local timezone. Outside the window, calls wait — they never dial early.

  • Configure calling hours and days per campaign
  • Match each contact’s local timezone automatically
  • Defer dials outside the window until it opens
  • Apply TRAI-aware windows without spreadsheet tracking
Analog clock face close-up

Number rotation

Protect reputation
while you scale

Caller ID rotates across your number pool. Flagged numbers pause automatically so answer rates stay stronger over long campaigns.

  • Rotate caller ID across your number pool
  • Pause flagged numbers automatically
  • Keep answer rates healthier on long campaigns
  • Run number pools without manual day-to-day juggling
Smartphone held against a colorful background

Agents

A voice that fits the brand
and knows when to escalate

Prompts, tools, personas, languages, and live handoff — so each agent sounds right and brings in a human when needed.

Custom agents per client

One platform
a dedicated agent per brand

Give every client their own agent — custom instructions, a scoped toolset, and a call flow built for that use case.

  • Separate prompts and instructions per client
  • Toolsets scoped to each use case
  • Call flows you configure — not one shared script
  • Run many brands without mixing context
Robot hand reaching toward a human hand

Voice & persona picker

Sound like the brand
not a generic bot

Choose accent, voice, and tone to match the brand. Preview every option before you go live.

  • Pick accent, voice, and tone per agent
  • Preview before you launch a campaign
  • Match the tone your industry expects
  • Change personas without rebuilding the campaign
Broadcast microphone in a recording studio

Multilingual operation

Meet contacts
in the language they speak

Run in one language or several. The agent can detect the contact’s language and switch mid-call when you enable it.

  • Single-language or multilingual agents
  • Detect and switch mid-call when enabled
  • Cover Hindi, English, and regional languages in one workspace
  • No need for a separate campaign per language
World map travel flat lay

Human ↔ agent handoff

Humans for exceptions
agents for volume

Warm-transfer to a human agent with full context, or hand a routine call back to the AI agent live.

  • Warm-transfer the moment a person is needed
  • Pass context so the human agent never starts cold
  • Hand routine calls back to the AI agent live
  • Keep your team on conversations that need judgment
Two people shaking hands in a meeting

Data & compliance

Context in, outcomes out
with records you can audit

CRM sync, DNC, recordings, campaigns that run to completion, and analytics built around call outcomes.

CRM read & write

Context before the ring
outcomes after hangup

Pull contact context before dialing, then write outcomes, notes, and follow-ups back — during the call and after it ends.

  • Read CRM or sheet fields before every dial
  • Write notes, statuses, and follow-ups back
  • Sync during the call and after it ends
  • Keep Sheets, Zoho, and connected tools as source of truth
Analytics dashboard on a laptop

Opt-out / DNC recognition

Opt-outs captured once
enforced everywhere

Verbal opt-outs and keypress opt-outs are captured on the call and enforced across every future campaign.

  • Detect verbal and keypress opt-outs on the call
  • Enforce across every future campaign automatically
  • Keep DNC lists without manual spreadsheet updates
  • Retain clear records when audit asks
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Call recording

Every conversation
available when you need it

Every call is recorded and retained. Recordings and transcripts are available to your business on request.

  • Record calls with retention you control
  • Transcripts and summaries for your team
  • Review outcomes without replaying every minute
  • Available to your business on request
Audio mixing console in a studio

Fire-and-forget campaigns

Set the goal once
let the campaign finish

Connect a list, set the goal once, and let the campaign run. Get notified when it finishes — with a full report.

  • Upload or connect a contact list
  • Set the outcome goal and launch
  • Get notified when the campaign completes
  • Full report without watching every dial
Team working around a conference table

Outcome analytics

Measure what calling actually produced

Outcomes, volumes, campaign reporting, sentiment, and cost-per-outcome — broken down by agent and by campaign.

  • Outcomes and volumes per campaign
  • Sentiment trends across the dial list
  • Cost-per-outcome you can report with confidence
  • Break down by agent and by campaign
Charts and graphs on a monitor

Ready to run your first campaign?

Configure an agent, build a campaign, connect contacts, and go live — your first 25 calls are on us.

Get started

Launch your first campaign in under 10 minutes

Free to start — no credit card. Your first 25 calls are on us. Configure an agent, build a campaign, connect contacts, and go live.

25 free calls · No card required · Live the same day