Terms of Service

By accessing or using CallEasify websites, dashboards, APIs, or AI voice calling services (the “Services”), you agree to these Terms of Service (“Terms”). If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.

CallEasify provides software to configure AI voice agents, run outbound calling campaigns, integrate with third-party tools, and review call outcomes. Features may change over time. We may update, suspend, or discontinue parts of the Services with reasonable notice when practicable.

AI agents may misunderstand speech, transfer incorrectly, or produce imperfect outcomes. You should configure review processes appropriate to your use case. Call recordings and transcripts (when enabled) are tools for your operations; you remain responsible for how you use them and for any notices required by law. How we process call content is described in our Privacy Policy and, where applicable, our Data Processing Agreement.

Paid plans, included minutes, and overages are described at purchase or on our pricing page. Fees are generally non-refundable except as stated in our Refund Policy. We may change pricing with notice for subsequent billing periods. Failure to pay may result in suspension or termination.

We and our licensors own the Services, including software, branding, and documentation. You retain ownership of your content and contact data. You grant us a license to host and process that content solely to provide and improve the Services as described in our Privacy Policy.

Integrations, carriers, and other third-party services are subject to their own terms. We are not responsible for third-party outages, policies, or acts.

Each party may receive confidential information from the other. The receiving party will use it only as needed for the Services and protect it with reasonable care, except for information that is public, independently developed, or required to be disclosed by law.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT CALLS WILL CONNECT, THAT AGENTS WILL ACHIEVE ANY PARTICULAR OUTCOME, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CALLEASIFY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR AGGREGATE LIABILITY ARISING OUT OF THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

You will indemnify and hold us harmless from claims arising out of your content, calling practices, contact lists, or misuse of the Services, including alleged violations of telemarketing or privacy laws.

We may suspend or terminate access for breach of these Terms, legal risk, non-payment, or harm to the Services or others. You may stop using the Services and cancel per your plan. Provisions that by nature should survive will survive termination.

These Terms are governed by the laws of India, without regard to conflict-of-law rules, unless a written order form specifies otherwise. Courts in Jaipur shall have exclusive jurisdiction, subject to mandatory local consumer protections where they apply.

We may update these Terms from time to time. Material changes will be posted with an updated date and, when appropriate, notified through the Services or email. Continued use after the effective date constitutes acceptance.

Questions about these Terms: hello@calleasify.com.