Refund Policy

New CallEasify accounts include a free trial with 25 outbound calls. If you cancel during the trial, you will not be charged. Paid plans, cancellations, and refunds otherwise follow this Refund Policy and our Terms of Service (Fees and billing).

Paid plans renew monthly. You can cancel anytime from billing settings. Cancellation stops the next renewal; the current billing period remains available through its end date.

Unused prepaid allowance and accidental duplicate charges may qualify for a refund when requested within 14 days of the charge. Usage already consumed (connected outbound call minutes) is generally non-refundable.

Email hello@calleasify.com with your account email, invoice ID, and a short description. We typically respond within one business day.

Please contact us before filing a chargeback so we can resolve the issue directly. Unresolved chargebacks may result in account suspension.